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You also need to check whether both devices (the phone, tablet, and personal computer you use) contain an updated version of the Spotify app. Therefore, local files will not be displayed. You must also check whether the two devices you are using are connected to the same WiFi network. Solution 4: Check if there is the same WiFi network The error may be caused by having logged in to different Spotify accounts on different devices. If the synchronization is performed, but the Spotify local files are still not displayed, you need to check whether you have logged in to the same account on your mobile device or personal computer. Solution 3: Check if you are logged into the same account You can easily go to the help section of your antivirus to figure out how to do that.Īfter you have done that give your apps a restart both on your phone and your computer and then try to access your local files on the Spotify mobile app again. If you are using any antivirus on your system, then you will have to disable the firewall inside that too or add Spotify as an exception in it as you did in the windows firewall.